Why Choose Us
The difference is in what we promise — and keep
Plenty of providers say they're fast and reliable. We put numbers and guarantees behind it.
A guaranteed 20-minute response
When something breaks, you reach a senior engineer in 20 minutes or less — a published SLA, not a best-effort hope. It's backed by a 24/7 helpdesk and a 96.8% client retention rate.
Transparent, per-user pricing
You'll know exactly what you pay before you sign — one predictable monthly fee per user, no surprise project invoices, and a 60-day money-back guarantee that keeps us honest.
Security built into everything
EDR, email protection, backups, MFA, and staff training are part of how we work — the controls insurers and enterprise clients now require, not costly add-ons.
Senior engineers, not scripts
Your issues are handled by experienced, Canadian-based technicians who know your environment — no offshore tier-one queue reading from a flowchart.
Proactive, not reactive
We monitor around the clock and patch on schedule, fixing the small things before they become the outage that takes your business offline.
Strategy that drives growth
A virtual CIO builds your roadmap and budget, turning IT from a cost centre into a plan for where your business is going — reviewed with you every quarter.
What clients say
“They don’t just provide IT support—they truly feel like an extension of our team.”
“Working with Borg ITS has always been an incredibly smooth experience. They are responsive, helpful, and always stay on top everything to resolve any issues that come up. Highly recommend working with this group.”
“Resolved our urgent IT issue almost immediately. Professional, friendly and great communication throughout. Highly recommend for fast and reliable IT support.”
Talk to our IT experts today
Get a free, no-obligation IT assessment. We'll show you exactly where you're exposed and what it takes to fix it.