Solutions
Managed IT services that keep Ontario businesses running
Borg ITS becomes your IT department: a 24/7 helpdesk staffed by senior engineers, proactive maintenance that prevents problems before they start, and a virtual CIO who aligns technology with your goals.
Talk to an expert
A real engineer reviews your setup — no pressure.
How we help
Most IT problems are preventable. We monitor your systems around the clock, patch them on schedule, and fix the small things before they become the outage that takes your business offline. When you do need help, a guaranteed 20-minute response connects you to a senior technician who already knows your environment — not an offshore script.
Everything runs on one predictable per-user fee. No surprise project invoices, no charging you more when things break, and a 60-day money-back guarantee that keeps us accountable from day one.
As you grow, your virtual CIO builds the roadmap — budgeting, standards, and a technology plan tied to where your business is going, reviewed with you every quarter.
Why it matters
20-minute response, guaranteed
A published SLA backed by a 24/7 helpdesk and a 96.8% client retention rate.
Proactive, not reactive
Round-the-clock monitoring and automated patching stop issues before they cause downtime.
Predictable, transparent cost
One per-user monthly fee with no hidden project charges — budget IT with confidence.
Strategy, not just support
A virtual CIO turns IT from a cost centre into a plan for growth.
Packages
Choose the level of coverage you need
Three transparent per-user plans — every one backed by our 20-minute response guarantee and 60-day money-back promise.
Essential
$60/ user / month
Dependable core coverage: patching, anti-virus, and a real helpdesk behind your team.
- 8/5 helpdesk support
- Patch deployment
- Anti-virus & malware protection
- User account management
- Remote support framework
Secure+
$115/ user / month
The full security suite — ransomware protection, encryption, and executive reporting.
- Everything in Business
- Ransomware protection
- Email phishing security
- Data encryption
- Senior leadership IT summary
Business
$90/ user / month
Everything in Essential plus proactive monitoring, phishing training, and IT planning.
- Everything in Essential
- Active system monitoring
- Staff security & phishing training
- Software deployment & service desk
- Budget planning & documentation
Related services
Frequently asked questions
What is included in managed IT services?
Managed IT services from Borg ITS include 24/7 helpdesk support, proactive monitoring and maintenance, endpoint management, patching, cybersecurity, backups, and IT strategy — all for a fixed monthly per-user fee.
How much do managed IT services cost in Ontario?
Most Ontario SMBs pay a predictable monthly fee per user that scales with headcount. Borg ITS publishes transparent pricing with no hidden project fees and backs every plan with a 60-day money-back guarantee.
How is managed IT different from break/fix support?
Break/fix charges you each time something breaks, which rewards downtime. Managed IT is a flat monthly fee focused on preventing issues, so your costs are predictable and your technology stays healthy.
Talk to our IT experts today
Get a free, no-obligation IT assessment. We'll show you exactly where you're exposed and what it takes to fix it.