Managed IT Packages

Pick the coverage that fits. Upgrade as you grow.

Three tiers, one transparent per-user fee. Compare exactly what each package includes — backed by our 60-day money-back guarantee.

Essential

Dependable core coverage: patching, anti-virus, and a real helpdesk behind your team.

$60per user / month

On-site support billed at $160/hr

Set your user count at checkout · or talk to us first

Secure+

The full security suite — ransomware protection, encryption, and executive reporting.

$115per user / month

On-site support billed at $120/hr

Set your user count at checkout · or talk to us first

Business

Everything in Essential plus proactive monitoring, phishing training, and IT planning.

$90per user / month

On-site support billed at $160/hr

Set your user count at checkout · or talk to us first

Prices in CAD, billed monthly.

Compare what each package includes

Service	Essential	Business	Secure+
ProactivePrevent problems before they interrupt your day.
Patch deployment	✓	✓	✓
Anti-virus & malware	✓	✓	✓
Active system monitoring	—	✓	✓
Staff IT security / phishing training	—	✓	✓
User & workstation protection	—	—	✓
Ransomware protection	—	—	✓
Email phishing security	—	—	✓
Data encryption	—	—	✓
ReactiveFast help from real engineers when you need it.
8/5 helpdesk support	✓	✓	✓
User account management	✓	✓	✓
Remote support framework	✓	✓	✓
On-site support (billed hourly)	$160/hr	$160/hr	$120/hr
Software deployment	—	✓	✓
Service desk	—	✓	✓
Vendor management	—	—	✓
StrategicIT that plans ahead instead of just keeping up.
Environment documentation	✓	✓	✓
Best-practice recommendations	—	✓	✓
Budget planning	—	✓	✓
Business impact of technology	—	—	✓
Senior leadership IT summary	—	—	✓

Add-ons

Extend your plan to cover the rest of your environment. Monthly pricing per device. Set the quantities you need — they carry through to checkout, where you can still adjust them.

Add-on	Monthly	Qty
Managed server	$254
Managed firewall	$55
Managed printer	$35
Managed wireless access point	$35
Managed switch	$45
Email backups	$10

Continue with your add-ons

Pick the package to pair them with — you can change quantities and your user count at checkout.

Package questions, answered

What is included in every Borg ITS package?

All three packages include patch deployment, anti-virus and malware protection, 8/5 helpdesk support, user account management, a remote support framework, on-site support (billed hourly), and environment documentation.

How do the packages differ?

Business adds proactive monitoring, staff phishing training, software deployment, a service desk, best-practice recommendations, and budget planning on top of Essential. Secure+ adds the full security suite — user and workstation protection, ransomware protection, email phishing security, and data encryption — plus vendor management, business-impact reviews, executive IT reporting, and a lower $120/hr on-site rate.

How is on-site support billed?

On-site visits are billed hourly on top of your monthly plan: $160/hr on Essential and Business, and $120/hr on Secure+. Most issues are resolved remotely at no extra cost.

Is there a long-term contract or guarantee?

Every Borg ITS plan is backed by a 60-day money-back guarantee and a 20-minute response commitment. Call 416-746-4446 or book a free assessment to find the right fit for your team.

Not sure which package fits?

Tell us how your team works and a real engineer will recommend the right tier — no pressure, no obligation.

Book my assessment Call 416-746-4446